Industries
Food and drink
Orders arrive faster than they can be typed, stock spoils, and the kitchen needs to know what to cook before the card clears.
Switched on for food and drink.
These are the modules your trade is provisioned with. The rest of the software is there for every shop; these are the ones that exist because of what you do.
How the order is served
Only trades whose orders are served rather than handed over a counter are asked this, and each is offered the styles it actually works in. A food truck is always takeaway, so it is not asked at all.
Chosen at the top of the cart
One decision before the order is built, because it changes the kitchen slip and the delivery fee.
The styles come from your trade
A restaurant offers all three, a cloud kitchen takeaway and delivery, a bakery takeaway and delivery. A pharmacy is never asked.
It rides with the order
A held order reads Takeaway with its units and total rather than a bare On hold, and it survives being parked and picked back up.
Enforced on the server
A gym's till cannot be given a dine in order through the API, whatever a client sends.
Restaurant, Cafe or coffee shop, Bakery or patisserie, Fast food or takeaway, Bar or pub, Ice cream or dessert parlour, Juice or smoothie bar, Food truck or stall, Cloud kitchen, Catering
Everything it doesKitchen
Orders reach the pass as screen tickets, printed slips, or both. Stations are seeded for the trade, so a bakery does not start with a restaurant's line.
Kitchen screen
Tickets in order, bumped when they are done, with the order type and the customer on the card.
Prep stations
Items routed to grill, cold, bar or bakery, with a slip per station instead of one long ticket.
Printers that retry
A print queue that survives a printer being offline, with the job still waiting when it comes back.
Sent when you want it
On the order, or only once payment is taken, decided per shop.
Restaurant, Cafe or coffee shop, Bakery or patisserie, Fast food or takeaway, Bar or pub, Ice cream or dessert parlour, Juice or smoothie bar, Food truck or stall, Cloud kitchen, Catering
Everything it doesDelivery and riders
For shops that send orders out, delivery is a board rather than a phone call: who is out, what they carry, and what they owe when they get back. Available to any trade, switched on by default for the ones that deliver.
Dispatch board
Orders waiting, assigned and on the road, grouped into runs for a rider.
Riders
Staff or contractors with their own sign in and a screen showing only their run.
Zones and fees
Delivery areas with their own charge, applied at the till and online.
Customer tracking
A link sent by SMS, WhatsApp or email when the order is placed and again when it leaves, opening a public page that shows nothing else. Messages that fail are logged with the provider's own error.
Restaurant, Cafe or coffee shop, Bakery or patisserie, Fast food or takeaway, Juice or smoothie bar, Cloud kitchen, Catering
Everything it doesOnline selling
The same catalogue and the same stock, published to your own site, with orders landing beside the walk-in trade rather than in a separate inbox.
Publish the catalogue
Choose whether stock counts are exposed, and which outlet fulfils online orders.
Orders in one queue
Accept them by hand or automatically, and fulfil them from the inventory screens.
WordPress plugin
A storefront plugin for the site you already have, rather than a second website to maintain.
Storefront API
Keys and an embeddable storefront for sites that are not WordPress.
Restaurant, Cafe or coffee shop, Bakery or patisserie, Fast food or takeaway, Cloud kitchen, Sweets and confectionery
Everything it doesService orders
For trades where the customer leaves something behind, or books time rather than buying an item: a car, a suit, a laptop, a treatment, a class.
Intake and quote
What came in, what it needs, what it will cost, agreed before the work starts.
Parts and labour
Parts drawn off stock at cost and labour as its own line, on one job.
Status
Where every job is, so the question on the phone has an answer.
Collection
Handed back and paid for at the same till as everything else.
Catering
Everything it does
A till in a trade that serves food: how the order is served sits above the cart, and held orders keep their style.
What each trade is given on day one.
The actual provisioning defaults. Categories seed your catalogue, the reasons appear wherever stock is adjusted, and the modules decide which screens exist. All of it can be renamed, added to or removed afterwards.
| Trade | Starting categories | Stock adjustment reasons | Switched on |
|---|---|---|---|
| RestaurantTable service, dine-in menus and covers. | Starters, Mains, Desserts, Drinks, Sides | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Kitchen, Dine in, takeaway, delivery, Delivery and riders, Online selling |
| Cafe or coffee shopCounter service, coffee, light food. | Hot drinks, Cold drinks, Food, Bakery, Retail beans | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Kitchen, Dine in, takeaway, delivery, Delivery and riders, Online selling |
| Bakery or patisserieFresh daily production with high wastage. | Bread, Pastries, Cakes, Savouries, Drinks | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Kitchen, Takeaway, delivery, Delivery and riders, Online selling |
| Fast food or takeawayHigh-volume counter and delivery orders. | Burgers, Fried, Wraps, Sides, Drinks, Deals | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Kitchen, Takeaway, delivery, dine in, Delivery and riders, Online selling |
| Bar or pubDrinks-led service with tab management. | Draught, Bottled, Spirits, Soft drinks, Bar food | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Kitchen, Dine in, takeaway |
| Ice cream or dessert parlourScoops, cones and desserts, sold by counter and cover. | Scoops, Sundaes, Shakes, Toppings, Take-home tubs | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Kitchen, Dine in, takeaway |
| Juice or smoothie barMade-to-order drinks with fast-moving fresh stock. | Juices, Smoothies, Bowls, Snacks, Supplements | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Kitchen, Takeaway, delivery, Delivery and riders |
| Food truck or stallMobile trading, one register. | Menu, Sides, Drinks | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Kitchen, Takeaway |
| Cloud kitchenDelivery-only, no walk-in trade. | Menu, Sides, Drinks | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Kitchen, Takeaway, delivery, Delivery and riders, Online selling |
| CateringQuotes and event orders. | Packages, Menu items, Equipment hire, Staffing | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Kitchen, Delivery, Delivery and riders, Service orders |
| ButcherWeighed goods and daily cuts. | Beef, Mutton, Poultry, Marinated, Frozen | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Till and stock only |
| Grocery or supermarketWeighed and packaged goods with dated stock and daily wastage. | Fresh produce, Dairy, Bakery, Pantry, Frozen, Household | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Till and stock only |
| Convenience storeLong hours, small basket, high turnover across many lines. | Drinks, Snacks, Tobacco, Household, Chilled | Damaged, Stolen / shrinkage, Customer return to stock, Supplier error, Stocktake correction | Till and stock only |
| Sweets and confectioneryBoxed sweets, mithai and gifting. | Sweets, Boxes and gifting, Bakery, Dry fruit | Expired, Wastage, Damaged, Staff meal, Stocktake correction | Online selling |
Why it is shaped this way.
Tickets, not shouting
Orders reach the pass as screen tickets or printed slips, routed to the station that cooks them, flagged when one has waited too long.
Wastage on the record
Expired, wastage, damaged and staff meal are seeded as reasons, so the daily loss is counted instead of estimated.
And everything every shop gets.
Whatever the trade, the same till, the same ledger, the same reports and the same audit log.
Sell
The till itself: order, discount, tender, refund, close. Learn more
Catalog
Products, variants, deals, price books and gift cards. Learn more
Inventory
Purchase orders, transfers, counts, waste, serial numbers. Learn more
Customers
Profiles, loyalty, store credit and sales on account. Learn more
Reporting
A dashboard and ten reports that show their arithmetic. Learn more
Setup
Outlets, taxes, devices, staff, roles and notifications. Learn more
Security
Two factor, PINs, and permissions enforced twice. Learn more
Languages and money
57 languages, 55 currencies, right to left included. Learn more
Several shops at once
Tenants, plans, billing and a support view, for operators. Learn more
Not your trade? Search all 59, or look at another group.
Seven days, no card, your own catalogue.
Sign up as food and drink and the shop is provisioned the way this page describes. Change any of it in Setup once you are in.